Return Policy
Thank you for choosing Iraq Firmware. We are committed to providing high-quality services, and your satisfaction is our priority. This Return Policy outlines the terms and conditions related to the return of any physical products purchased through our website.
1. Return Eligibility:
1.1. Physical Products:
- This policy applies only to physical products. Services such as firmware flashing, network unlocking, and custom ROM installations are not eligible for return.
1.2. Condition of Products:
- To be eligible for a return, the product must be unused, in its original packaging, and in the same condition as when received.
2. Return Process:
2.1. Requesting a Return:
- If you need to return a physical product, please contact our support team within [insert number of days] days of receiving the product. Provide your order details and a brief explanation of the reason for the return.
2.2. Approval and Instructions:
- Our support team will review your request and provide instructions on how to proceed if the return is approved. Please wait for confirmation before shipping the product back to us.
3. Return Shipping:
3.1. Shipping Costs:
- Customers are responsible for the cost of return shipping unless the return is due to an error on our part or a defective product.
3.2. Packaging:
- Ensure that the product is securely packaged to prevent damage during return transit.
4. Refund or Exchange:
4.1. Refund:
- Upon receiving and inspecting the returned product, a refund will be issued using the original payment method.
4.2. Exchange:
- If you prefer, we can arrange for an exchange of the returned product with a similar item.
5. Contact Us:
5.1. Support:
6. Policy Updates:
6.1. Changes:
- Iraq Firmware reserves the right to update or modify this Return Policy at any time. Any changes will be effective immediately upon posting on our website.
By making a purchase through our website, you agree to abide by the terms and conditions outlined in this Return Policy.
Thank you for choosing Iraq Firmware.
